How long do I have before making a return, and do I have to pay for shipping?
#Rich Money Models Mall cares- Because everyone has been asked to stay at home, we want to do our part to help. For all orders placed after February 1, 2020, the return window has been extended from 45 days to 75 days.
- You have a max of 45 days to make returns. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.
- Shipping is free on your 1st return for any order. You must use the shipping label we provide (see “How do I make a return?” section for details), then send back and postmark the package within 45 days from the purchase date.
- After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 45 days of purchase date. There are two ways:
- You can use the shipping label we provided and pay a $7.99 shipping fee, which will be deducted from your refund.
- You can use your own shipping method and at your own cost.